Mileage Services Terms and Conditions

Transfer Miles

1. Transfer Miles is an offer made by Loylogic (“Loylogic”, “we”, “us”, “our”) who will be contractual partner to the customers.

2. Members of the Miles & More Programme (“Members”), operated by Miles & More GmbH (“MMG”) and Deutsche Lufthansa AG (“DLH”), may, subject to payment of the fee specified on Mileage Service by Loylogic website, transfer their Miles & More Award Miles (“Miles”) to other Members and renew the validity of the transferred Miles to 36 month.

3. A minimum of 500 Miles and a maximum of 35,000 Miles may be transferred per transaction.

4. Members may transfer or receive a transfer of a maximum of 35,000 Miles per calendar year.

5. After successful completion of the payment transaction, the Miles will usually be credited into the other Member's account within no more than 3 business days.

6. Once an order is placed, there is no right to cancel or request a refund of the transfer fee and the Miles transaction cannot be reversed.

7. The usage of Miles is subject to the Miles & More terms and conditions

8. In order to process Transfer Miles transactions, Members are required to provide their personal data including name, email address and payment card information to Loylogic. Further information can be found in our privacy notice

9. Members with tier level Senator and HON Circle Member may not overdraw their Miles & More account for using Transfer Miles.

10. Loylogic shall not be liable for any disruption during the Transfer Miles transaction, whether due to technical problems or otherwise, which is beyond its reasonable control. In the event of any disruption, reasonable effort shall be used to remedy the disruption and resume the transaction.

11. Loylogic reserves the right to cancel, terminate or suspend the opportunity to transfer Miles without any prior notice. For the avoidance of doubt, any cancellation, termination or suspension by Loylogic shall not entitle any Member to any claim or compensation against Loylogic, its agents and employees for any and all losses or damages suffered or incurred as a direct or an indirect result of the act of cancellation, termination or suspension thereof.

12. These "Terms and Conditions" shall be construed, governed and interpreted in accordance with the laws of Switzerland. Members hereby consent to the exclusive jurisdiction and venue of the courts in Zurich, Switzerland in all disputes arising out of or relating to Transfer Miles. As a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these terms and conditions, affects a Member’s rights as a consumer to rely on such mandatory provisions of local law.

13. Loylogic reserves the right to reinstate, reverse or remove any Miles debited from or credited into a Member’s account incorrectly by MMG or not in accordance with Terms and Conditions at any time without prior notice.

14. Any queries relating to Transfer Miles transactions may be submitted to contact us

15. Loylogic reserves the right at its sole discretion to vary or amend any of the Terms and Conditions herein at any time, without any prior notice, with effect for all following transactions.

16. Payment card transactions are processed by Loylogic Inc, Seestrasse 78, 8703 Erlenbach, Switzerland.


Extend Miles

1. Extend Miles is an offer made by Loylogic (“Loylogic”, “we”, “us”, “our”) who will be contractual partner to the customers.

2. Members of the Miles & More Programme (“Members”), operated by Miles & More GmbH (“MMG”) and Deutsche Lufthansa AG (“DLH”), may, subject to payment of the fee specified on Mileage Service by Loylogic website, extend the validity of their Miles & More Award Miles (“Miles”) up to at least another 36 months from the original date of expiry.

3. Members must have a minimum of 500 Miles that are due to expire at the end of a quarter to qualify for this offer.

4. Authorised Members may extend all of their Miles that are due to expire in the current quarter per transaction.

5. There is no limit to the number of Miles that may be extended in a calendar year.

6. For Members who are in a Mileage Pool, the rules of Mileage Pooling also apply when using Extend Miles. In the event that Miles from various Members of the Mileage Pool expire in the relevant quarter, Extend Miles will extend the oldest Miles due to expire from the Mileage Pool by at least 36 additional months and credit them to the account of the Extend Miles user. This is independent of the account on which the Miles were previously held. Pool Members may use the extended Miles in accordance with the Mileage Pooling Rules afterwards. Further information about Mileage Pooling can be found here.

7. After successful completion of the payment transaction, Miles will usually be extended within no more than 3 business days.

8. After successful completion, Miles are extended for another validity period, i.e. if the extended Miles are not redeemed for an award in the mileage account within 36 months of the event, they expire by the end of the next quarter, unless a longer deadline is announced through the Miles & More communication channels.

The date and amount of the expired Miles will be indicated separately in the Miles & More account information or in the member’s individual online mileage account at least one quarter before the expiry date concerned.

9. Once an order is placed, there is no right to cancel or request a refund of the extend fee and the transaction cannot be reversed.

10. The usage of Miles is subject to the Miles & More terms and conditions.

11. In order to process Extend Miles transactions, Members are required to provide their personal data including name, email address and payment card information to Loylogic. Further information can be found in our privacy notice.

12. Loylogic shall not be liable for any disruption during the Extend Miles transaction, whether due to technical problems or otherwise, which is beyond its reasonable control. In the event of any disruption, reasonable effort shall be used to remedy the disruption and resume the transaction.

13. Loylogic reserves the right to cancel, terminate or suspend the opportunity to extend Miles without any prior notice. For the avoidance of doubt, any cancellation, termination or suspension by Loylogic shall not entitle any Member to any claim or compensation against Loylogic, its agents and employees for any and all losses or damages suffered or incurred as a direct or an indirect result of the act of cancellation, termination or suspension thereof.

14. These "Terms and Conditions" shall be construed, governed and interpreted in accordance with the laws of Switzerland. Members hereby consent to the exclusive jurisdiction and venue of the courts in Zurich, Switzerland in all disputes arising out of or relating to Extend Miles. As a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these terms and conditions, affects a Member’s rights as a consumer to rely on such mandatory provisions of local law.

15. Loylogic reserves the right to cancel any transaction that is not in accordance with these Terms and Conditions at any time without prior notice.

16. Any queries relating to Extend Miles transactions may be submitted to contact us. Clicking on this link, the member shall be redirected to a form that can be filled and submitted by the member.

17. Loylogic reserves the right at its sole discretion to vary or amend any of the Terms and Conditions herein at any time, without any prior notice, with effect for all following transactions.

18. Payment card transactions are processed by Loylogic Inc, Seestrasse 78, 8703 Erlenbach, Switzerland.